Celebrations

1. The Mayfield Room

Image by Matt Lollar

2. Marquees

3. Drinks

Choose a drinks package to suit your event and budget.

Whether you're starting your celebrations with a drinks reception or enjoying a glass of wine with your meal, we offer a wide range of drinks to suit all occasions, budgets and tastes.

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Arrival and toasting drinks

• Prosecco
• Champagne
• Pimms
• Bottled beers
• Orange juice

Table wine

• House wine (red, white, rosé)
• Premium Wine (red, white)

4. Canapes

Enhance your drinks reception with a selection of our delicious homemade canapés.

Choose either three or five options from the selection:

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• Smoked salmon and watercress pinwheel
• Antipasti skewers
• Pastrami and mustard crostini
• Cheese board skewers
• Goat's cheese and cranberry tartlet
• Sticky sausage and Rosemary skewers
• Pea and chilli prawn crostini
• Cucumber and blue cheese
• Yorkshire pudding with beef and horseradish

Additional items can be added for an extra charge.

5. Dining

Image by Justin Thompson Photography

For a formal approach to your celebrations...

...our dining options have been created with the versatility to cater for all tastes and budgets.

We can seat up to 140 guests with various seating arrangements (dependant on guest numbers).

All our dining menus include vegetarian options and we're happy to provide further options on request. We can also cater for any specific dietary requirements - our dedicated events co-ordinator and chefs will be happy to discuss any requirements that you may have.

Browse our delicious dining options:

6. Buffet

For a less formal approach to your celebrations.

Our buffet menus have been designed to allow you to create a delicious bespoke buffet for you and your guests.

We offer a selection of hot and cold finger buffet options as well as large platters and hot fork dishes.

All our buffet packages include vegetarian options and we are happy to provide further options on request. We can also cater for any specific dietary requirements - our dedicated events co-ordinator and chefs will be happy to discuss any requests you may have.

We also offer hog roasts - a popular way to cater for your guests in both formal and informal settings.

Browse our delicious buffet options:

7. Finishing Touches

Bespoke seating plan

...for your meal

Please ask your function co-ordinator for more details

Name cards

...for your table place settings.

Chair covers and sashes

...for your meal.

Image by Matt Lollar

Music

...while you're dining:

We can play your bespoke playlist through our in-house PA system from CD, MP3 player or mobile device with auxillary cable.

...after your meal:

Book our house DJ and disco, or disco lights and PA system.

8. Accommodation

9. What to do next

10. Terms & Conditions

A full list of Terms and Conditions will be included in your information pack.

1. Securing your venue

   Upon provisionally booking your celebration with us, a copy of our terms and conditions will be emailed over for you to read through before paying your deposit. Your chosen date will be provisionally held for up to 7 days. After 7 days all non-confirmed bookings will be automatically released.

   To confirm your booking a non-refundable/ non-transferable deposit of £350 is required. As well as a signed copy of our terms and conditions. Once we have received this, we will post out your celebration information pack to you.

   Please be aware that your booking will not be confirmed until the deposit has been paid and we have received a copy of the requested documentation with both signatures.

2. Accommodation

   Once you have paid your deposit to secure your venue booking, you may reserve any available hotel rooms, with your understanding that these are subject to availability, pricing variations and location throughout the hotel. Card details will be required in order to secure bedroom reservations for your celebration date. These will be stored securely as a security deposit. No payment will be taken from the card unless any of the below circumstances occur:

   • A bedroom is reserved for your celebration and is cancelled after receiving your detailed allocation list
   • If your guest leaves without paying for a bedroom
   • Any damages to the venue
   • Soiling charges
   • Damaged beds or linen

   The allocation of bedrooms for guests will be coordinated solely with yourselves. A full detailed list of allocations must be given to us in writing at your final appointment. Any rooms that are not allocated by that time will be released. Once we have received your full detailed allocation list you are responsible for payment of any rooms cancelled and not reallocated by yourselves.

3. Arrival and Departure

   Bedrooms will be available from 2pm on the day of arrival. On request, we can have up to two bedrooms available for early check in at 12pm for a supplement of £20 per room. Bedrooms are to be vacated by 11am on the day of departure. (Please note there is a £25 per hour automatic late checkout fee from 11am until 1pm). Guests will be expected to pay in full on departure, if any rooms fail to pay on check out you will be responsible for payment.

4. Payments and Cancellation

   For us to ensure your day runs as smoothly as possible, you must make a formal final appointment no less than 1 month before the celebration to discuss all details and requirements. After this appointment a pro-forma invoice, based on the expected requirements, will be issued (this will not include guest accommodation). Payment in full of this invoice must be received 14 days prior to the event. On the day of the celebration a final invoice will be issued for any outstanding balances occurred. This balance must be paid in full before departure.

   All monies paid as deposit or balance are non-refundable and non-transferable to pay for any other parts of the celebration, for example accommodation or drinks. We accept payments made bank transfer, cash, debit card, credit card. Should you have to cancel your booking, your deposit will not be refunded, and a further cancellation charge will be applied. This will be calculated on the overall celebration cost from your most recent requirements at the time of cancellation:

   • 30% - cancellation within 12 months prior to the event
   • 50% - cancellation within 6 months prior to the event
   • 75% - cancellation within 3 months prior to the event
   • 100% - cancellation within 28 days prior to the event

5. Numbers

   We reserve the right to set a minimum number of guests to be charged at the celebration. Approximate numbers must be confirmed at the time of booking. Final numbers must be confirmed at your final appointment and this will be the minimum number at which you will be charged on your pro-forma invoice. Any guest cancellations after this time must still be paid for in full.

6. Menu and Preorders

   Please note all menu items are subject to change and in some circumstances may be substituted. Your menu choices must be submitted to The Norfolk Arms on your final appointment. If a guest has a serious allergy to a particular food, it is your responsibility to ensure that The Norfolk Arms is made aware of this in writing prior to and no later than your final appointment. We accept no responsibility for any adverse effects suffered as a result of this unless advised. When finalising menu options only 2 choices per course may be selected with the exception of vegetarian options and dietary requirements.

7. Controls

   The Norfolk Arms allows no outside music at any time and all windows and doors must be closed whilst music/entertainment is taking place. Music may be played at a minimum level of background music whilst doors are open whilst hog roasts etc. are taking place outside on the terrace. The Norfolk Arms reserves the right to judge acceptable levels of noise or behaviour of the yourselves, your guests or representatives and you must take all steps necessary for corrective action as requested by The Norfolk Arms. In the event of failure to comply with management requests, The Norfolk Arms may terminate the function without being liable for any refund or compensation.

   It is our policy not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Yourselves, guests and all sub-contractors engaged by or on behalf of yourselves are expected to adhere to this policy and The Norfolk Arms may, without incurring any liability, remove from the Venue any person offending against this policy.

   The Norfolk Arms and the Functions it hosts are subject to statutory controls, including those relating to fire, licensing, entertainment, smoking, health, hygiene and safety. Yourselves and your guests and representatives must strictly observe these.

   The Norfolk Arms reserves the right to refuse service of alcohol to any guest that they deem unfit. This will include but not limited to, proof of age (challenge 25) and guests deemed to be too intoxicated. Acceptable forms of proof of age are as follows: Valid Driving Licence/ Passport. Please remember that there is no automatic right to service of alcohol and anyone found buying or supplying alcohol for persons under 18 can be prosecuted and they may be asked to leave the premises.

   Prior consent by The Norfolk Arms must be received for any entertainment or services contracted by yourselves. All discos, Bands and Musicians must have a current Portable Appliance Test Certificate. All outside contractors must be covered by their own Public Liability Insurance to the value of £5million, proof of this must be given to The Norfolk Arms at your final meeting. They must also sign a copy of our contractor agreement form.

   The Norfolk Arms reserves the right to refuse admission and remove from the premises, any persons whose behaviour or condition in the opinion of the staff and management interferes or is likely to interfere with the enjoyment of other guests or clients of The Norfolk Arms.

   Permission must be obtained from The Norfolk Arms before any decorations are attached to the walls, floors and ceilings.

   Only biodegradable confetti is to be used in the grounds of The Norfolk Arms to help preserve the surrounding areas.

   Under no circumstances are fireworks or Chinese lanterns to be used, due to the damage that they can cause to the surrounding agriculture and wildlife. Should you fail to comply with this rule, The Norfolk Arms and its parent company Ringinglow Ventures Ltd accepts no liability for damage to the surrounding areas or businesses, therefore you understand that you are liable for any damage or charges that are brought. Please ensure that all decorations and miscellaneous items are removed and disposed of off-site by 11am the morning after your event.

8. Personal items

   The Norfolk Arms will not be held responsible for any loss or damage caused to personal possessions of you or your guests including but not limited to cameras, vehicles, gifts and favours brought onto the premises. Any personal belongings or items from the function left behind and not claimed will be held in storage for 14 days and then if not claimed will be passed onto a charity.

   Any unused cake, decorations & items from the day will be saved overnight to be taken the morning after the wedding. If these items are not taken in the morning sadly we are unable to keep any cake and flowers in storage any longer than overnight.

9. Brochure, menus and pricing

   All information and prices that are obtained from the Norfolk Arms are correct at the time of printing and are subject to change without prior notice. The Norfolk Arms cannot accept any responsibility for errors or omission and all arrangements featured are subject to availability. All prices quoted include Value Added Tax which is issued by the government. At the time of printing all VAT rates are correct but The Norfolk Arms reserves the right to adjust the prices to reflect any changes issued by the government. Prices may fluctuate due to unavoidable external circumstances; we will endeavour to keep you informed of these as and when necessary. Brochure photographs are for illustrative purposes only.

10. Corkage

    Guests may not bring any beers, wines or spirits for consumption on the premises without prior written consent and the payment of corkage per item to The Norfolk Arms. This includes gifts and favours.

    The Norfolk Arms reserves the right to confiscate said items and or remove from the premises any person deemed to be consuming any beers, wines or spirits that have either not been permitted or purchased from The Norfolk Arms.

11. Damage

    The Norfolk Arms is a grade II listed building. You are responsible to make good any damages to any fixtures, furniture, buildings and outside areas that are caused by you, your guests, agents or their employees (this list is not restricted to those persons mentioned).

    The Norfolk Arms advises that it will take whatever action it considers necessary to protect its property, contents, employees and/or agents if they consider these to be threatened in any way by the actions of you, your guests, external entertainers, suppliers or contractors. The Norfolk Arms accepts no liability for any loss or damage that you, your guests, external entertainers, suppliers or contractors may suffer under these circumstances. Any damage to the accommodation including beds, linen, curtains, furniture or carpets caused by you, your guests, agents or their employees (this list is not restricted to those persons mentioned) will incur a fee at the hotel owners discretion.

12. Failure to comply

    The Norfolk Arms will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control. This includes but not limited to storm, fire, explosion, flood, action of any government or governmental agency, shortage of materials or goods, strike or lock-out and acts of god.

13. Data Protection Act

    All information supplied to the Norfolk Arms is held in accordance with the Data Protection Act 1998. The information will only be used to inform you of any offers and promotions that we believe may be of interest. Under no circumstances will we disclose personal information to any other organisation or third party.