Weddings

1. Civil Ceremonies

2. The Mayfield Room

Image by Justin Thompson Photography

3. Marquees

4. Packages

To ensure your day is simply perfect, we have created three packages designed to accommodate all tastes and budgets.

These packages - Silver, Gold and Diamond, ensure that the essential elements are taken care of, giving you time to enjoy the rest of your planning.

All-inclusive package prices are based on 60 day guests and 100 evening guests. Extra guests can be added for an additional charge.

All of our packages include:

• Civil ceremony room hire
• Wedding reception room hire
• Marquee on the terrace for post-ceremony celebrations
• Use of private lawn area
• Our resident DJ to perform during your evening reception
• Complimentary bedroom the night before your wedding
• Complimentary overnight stay in one of our luxury rooms on your wedding night, with breakfast the next day
• Special accommodation rates (when all rooms booked) for your guests who wish to stay over

Select the tabs below to see what else is included in each of our exclusive packages:

5. Drinks

6. Canapés

7. Buffets

8. Finishing Touches

Seating plan

...for your wedding breakfast

Name Cards

...for your wedding breakfast table place settings

Chair Covers

...for your ceremony and wedding breakfast

Menu Sampling

...three courses per person

Music

...for your ceremony and reception

Image by Matt Lollar

Private bar

...for you and your guests

9. Accommodation

10. What to do next

11. Terms & Conditions

1. Securing your venue

   Upon provisionally booking your wedding with us, a copy of our terms and conditions will be emailed over for you to read through before paying your deposit. Your chosen date will be provisionally held for up to 7 days. After 7 days all non-confirmed bookings will be automatically released. To confirm your booking a non-refundable / non-transferable deposit of £1000 is required which can be paid in two instalments of £500 within a four-week interval. As well as returning a signed copy of our terms and conditions. Once we have received this, we will post out your wedding information pack to you. Please be aware that your booking will not be confirmed until at least the first instalment of the deposit has been paid and we have received a copy of the requested documentation with both signatures.

2. Accommodation

   Once you have paid your deposit to secure your venue booking, you may reserve any available hotel rooms, with your understanding that these are subject to availability, pricing variations and location throughout the hotel. Card details will be required in order to secure bedroom reservations for your wedding date. These will be stored securely as a security deposit. No payment will be taken from the card unless any of the below circumstances occur:

   • A bedroom is reserved for your wedding and is cancelled after receiving your detailed allocation list
   • If a wedding guest leaves without paying for a bedroom
   • Any damages to the venue
   • Soiling charges
   • Damaged beds or linen

   The allocation of bedrooms for guests will be coordinated solely with yourselves. A full detailed list of allocations must be given to us in writing at your final appointment. Any rooms that are not allocated by that time will be released. Once we have received your full detailed allocation list you are responsible for payment of any rooms cancelled and not reallocated by yourselves. Complimentary bridal suite for your wedding night and bedroom/dressing room for the night before and morning of your wedding is included in wedding packages, however this is subject to availability and we therefore ask you to book early to avoid disappointment.

   • Arrival and Departure

     Bedrooms will be available from 2pm on the day of arrival. On request, we can have up to two bedrooms available for early check in at 12pm for a supplement of £20 per room. Bedrooms are to be vacated by 11am on the day of departure. (Please note there is a £25 per hour automatic late checkout fee from 11am until 1pm) Guests will be expected to pay in full on check in.

   • Payments and Cancellation

     For us to ensure that your day runs as smoothly as possible, you must make a formal final appointment no less than 2 months before the wedding to discuss all details and requirements. After this final appointment a pro-forma invoice, based on the expected requirements will be issued (this will not include guest accommodation). Payment in full of this invoice must be received 28 days prior to the event. On the day of the event a final invoice will be issued for any outstanding balances incurred. This balance must be paid in full before departure. All monies paid as deposit or balance are non-refundable and non-transferable to pay for any other parts of the wedding, for example accommodation or drinks. We accept payments made by bank transfer, cash, debit card, credit card. Should you have to cancel your booking, your deposit will not be refunded, and a further cancellation charge will be applied. This will be calculated on the overall wedding cost from your most recent requirements at the time of cancellation.

     Charges will be calculated using the scale below:

     • 30% - cancellation within 12 months prior to wedding
     • 50% - cancellation within 6 months prior to wedding
     • 75% - cancellation within 3 months prior to wedding
     • 100% - cancellation within 28 days prior to wedding

   • Numbers

     We reserve the right to set a minimum number of guests to be charged at the wedding. Approximate numbers must be confirmed at the time of booking. Final numbers must be confirmed at your final appointment and this will be the minimum number at which you will be charged on your pro-forma invoice. Any guest cancellations after this time must still be paid for in full.

   • Menu and Pre-orders

     Please note all menu items are subject to change and in some circumstances may be substituted. Menu descriptions do not include all ingredients please speak to you wedding coordinator for full details of menu descriptions. Your menu choices must be submitted to The Norfolk Arms at your final appointment. If a guest has a serious allergy to a particular food, it is your responsibility to ensure that The Norfolk Arms is made aware of this in writing prior to and no later than your final appointment. When finalising menu options only 2 choices per course may be selected with the exception of vegetarian options and dietary requirements

   • Controls

     The Norfolk Arms allows no outside music at any time and all windows and doors must be closed whilst music/entertainment is taking place. Music may be played at a minimum level of background music whilst doors are open whilst Hog roasts etc are taking place outside on the terrace. The Norfolk Arms reserves the right to judge acceptable levels of noise or behaviour of yourselves, your guests or representatives and you must take all steps necessary for corrective action as requested by The Norfolk Arms. In the event of failure to comply with management requests, The Norfolk Arms may terminate the function without being liable for any refund or compensation.

     It is our policy not to discriminate on the grounds of race, colour, nationality, creed, sex, marital status, age, ethnic origin or disability. Yourselves, guests and all sub-contractors engaged by or on behalf of yourselves are expected to adhere to this policy and The Norfolk Arms may, without incurring any liability, remove from the venue any person offending against this policy.

     The Norfolk Arms and the functions it hosts are subject to statutory controls, including those relating to fire, licensing, entertainment, smoking, health, hygiene and safety. Yourselves and your guests and representatives must strictly observe these.

     The Norfolk Arms reserves the right to refuse service of alcohol to any guest that they deem unfit. This will include but not limited to, proof of age (challenge 25) and guests deemed to be too intoxicated. Acceptable forms of proof of age are as follows: Valid UK Driving Licence/Passport. Please remember that there is no automatic right to service of alcohol and anyone found buying or supplying alcohol for persons under 18 can be prosecuted and they may be asked to leave the premises.

     Prior consent by The Norfolk Arms must be received for any entertainment or services contracted by yourselves. All discos, bands and musicians must have a current Portable Appliance Test Certificate. All outside contractors must be covered by their own Public Liability Insurance to the value of £5 million, proof of this must be given to The Norfolk Arms at your final meeting.

     The Norfolk Arms reserves the right to refuse admission and remove from the premises, any persons whose behaviour or condition in the opinion of the staff and management interferes or is likely to interfere with the enjoyment of other guests or clients of The Norfolk Arms.

     Permission must be obtained from The Norfolk Arms before any decorations are attached to the walls, floors or ceilings.

     Only biodegradable confetti is to be used on the grounds of The Norfolk Arms to help preserve the surrounding areas.

     Under no circumstances are fireworks or Chinese lanterns to be used, due to the damage that they can cause to the surrounding agriculture and wildlife. Should you fail to comply with this rule, The Norfolk Arms and its parent company Ringinglow Ventures Ltd accepts no liability for damage to the surrounding areas or businesses, therefore you understand that you are liable for any damage or charges that are brought. Please ensure that all decorations and miscellaneous items are removed and disposed of off-site by 11am the morning after.

   • Personal Items

     The Norfolk Arms will not be held responsible for any loss or damage caused to personal possessions of you or your guests including but not limited to cameras, vehicles, gifts and favours brought onto the premises. Any personal belongings or items from the function left behind and not claimed will be held in storage for 14 days and then if not claimed will be passed onto a charity. Any unused cake, decorations and items from the day will be saved overnight to be taken the morning after the wedding. If these items are not taken in the morning sadly we are unable to keep any cake or flowers in storage any longer than overnight

   • Brochure, Menus and Pricing

     All information and prices that are obtained from the Norfolk Arms are correct at the time of printing and are subject to change without prior notice. The Norfolk Arms cannot accept any responsibility for errors or omission and all arrangements featured are subject to availability. All prices quoted include Value Added Tax which is issued by the government. At the time of printing all VAT rates are correct but The Norfolk Arms reserves the right to adjust the prices to reflect any changes issued by the government. Prices may fluctuate due to unavoidable external circumstances; we will endeavour to keep you informed of these as and when necessary. Brochure photographs are for illustrative purposes only.

   • Corkage

     Guests may not bring any beers, wines or spirits for consumption on the premises without prior written consent and the payment of corkage per item to The Norfolk Arms. This includes gifts and favours. The Norfolk Arms reserves the right to confiscate said items and/or remove from the premises any person deemed to be consuming any beers, wines or spirits that have either not been permitted or purchased from The Norfolk Arms.

   • Damage

     The Norfolk Arms is a grade II listed building. You are responsible to make good any damages to any fixtures, furniture, buildings and outside areas that are caused by you, your guests, agents or their employees (this list is not restricted to those persons mentioned). The Norfolk Arms advises that it will take whatever action it considers necessary to protect its property, contents, employees and/or agents if they consider these to be threatened in any way by the actions of you, your guests, external entertainers, suppliers or contractors. The Norfolk Arms accepts no liability for any loss or damage that you, your guests, external entertainers, suppliers or contractors may suffer under these circumstances. Any damage to the accommodation including beds, linen, curtains, furniture or carpets caused by you, your guests, agents or their employees (this list is not restricted to those persons mentioned) will incur a fee at the hotel owners discretion.

   • Failure to Comply

     The Norfolk Arms will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control. This includes but not limited to storm, fire, explosion, flood, action of any government or governmental agency, shortage of materials or goods, strike or lock-out and acts of god.

   • Data Protection Act

     All information that is supplied to the Norfolk Arms is held in accordance with the data protection act 1998. The information will only be used to inform you of any offers and promotions that we believe may be of interest. Under no circumstances will we disclose personal information to any other organisation or third party.